Design Meets Learning.

My approach combines business-driven development with an understanding of the psychology of learning and behaviour.

I believe that the heart of organisational success lies in employees’ expertise and in how well it is harnessed as an organisational resource. When designing people processes, the better we take account of the different people involved alongside the activities themselves, the more effective the resulting operating models will be.

In our projects, I specialise in making different human factors visible in business management and harnessing them to advance our goals.

As a specialist in the learning sciences and human behaviour, I bring behavioural-science insight to projects from the choice of approach and methods through to delivering the process in ways that support learning and the implementation of change, so that the identified actions become part of everyday work.

I help organisations build effective structures and a culture for learning at work and alongside work. I have over 12 years of experience in organisational development, and my background as a teacher and in specialist, project management and supervisory roles brings a strongly practical perspective to my work.

My expertise centres on knowledge management tools, such as ongoing reflection and communities of practice, as well as agile team learning. I understand how to support shared learning and knowledge sharing, and how to harness the knowledge and expertise of the entire workplace community in multi-location expert organisations. I also have years of experience building a variety of online and blended learning paths.